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International Service Assistance and Support
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If any of the products fail to function or if any of service assistance you believe necessary, or spare parts required, please contact your nearest Edan distributor or Edan's International Service Center.
Before contacting Edan, it is recommended to check all accessories to ensure that they are not the possible cause of the trouble.
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Contact Information:
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Monday to Friday 08:30-17:30 (Beijing Mean Time)
If calling from North America, South America and Asia: +86 (755) 2689 9221
Europe, Africa and Oceania: +86 (755) 2689 9914
Mainland China: +86 (755) 2689 8322
Fax: +86 (755) 2689 8330
E-mail: support@edan.com.cn
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When calling, please have the following information handy:
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1. Product name, Model Number and complete descriptions of the trouble
2. The Serial Number (S/N) of your products
3. The complete name, address and phone number of your facility
4. For parts order, the required spare or replacement part number(s)
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